Shipping Policy

Shipping & Delivery

At Supreme Miami, we’re committed to delivering your order quickly and efficiently, both domestically and internationally.

Available Options: We offer standard, expedited, and express shipping options at checkout, with calculated rates based on your location, order weight, and chosen shipping speed.
International Shipping: We proudly ship internationally! Rates and delivery times will vary by destination and are displayed at checkout.
TikTok Shop Orders: Shipping options and rates for orders placed through TikTok Shop will align with platform guidelines and will display at checkout.

Processing Time: Orders are processed within 1-3 business days, excluding weekends and holidays. During peak times, processing may take slightly longer, and we’ll keep you informed of any delays.
Order Confirmation: Once your order is shipped, you’ll receive an email with tracking information so you can follow its journey.

Delivery times depend on your chosen shipping method and destination:

Standard Shipping (U.S.): Estimated 5-7 business days
Expedited Shipping (U.S.): Estimated 2-3 business days
Express Shipping (U.S.): Estimated 1-2 business days
International Standard Shipping: 10-20 business days (varies by destination)
International Expedited Shipping: 5-10 business days

Note: Delivery times may vary based on customs processing and other external factors.

Assistance with Delays: If your package is delayed, please contact us at support@suprememiami.com with your order details, and we’ll work with the carrier to help track it.
Lost or Damaged Packages: Supreme Miami isn’t liable for carrier delays, but we’re committed to assisting with tracking issues. For damaged packages, please contact us within 48 hours of delivery with photos.

Return & Exchange Policy

We hope you’re thrilled with your Supreme Miami purchase. If you’re not fully satisfied, our return policy is designed to ensure a smooth experience.

Eligibility: Returns are accepted within 14 days of delivery.
Condition: Items must be unworn, unwashed, and in their original condition, with tags attached.
Exclusions: Sale items, gift cards, and custom or personalized orders are final sale and non-returnable.

Contact Us: Email support@suprememiami.com with your order number and reason for return.
Return Approval: Once approved, you’ll receive instructions for shipping your item(s) back.
Return Shipping: Customers are responsible for return shipping costs. We recommend a trackable method for security.

Inspection & Approval: Upon receiving and inspecting your return, we’ll notify you of the refund status.
Refund Timeline: Approved returns will be refunded to your original payment method within 7-10 business days.

How to Exchange: To exchange an item, return the original item and place a new order for the desired product.

Our support team is here to help! Reach out to support@suprememiami.com, and we’ll ensure a smooth experience for you with Supreme Miami.